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E-commerce Website Planning Questionnaire
Step
1
of
5
- Section 1 of 5
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Section 1 of 5
Use this form to provide details about and requirements for your planned e-commerce website and subsequent marketing and operational needs.
E-mail
(Required)
Your Name
(Required)
Your Company/Organization
(Required)
Which of the following best describes your project?
(Required)
Redesign/redevelop an existing EC website
Localize an existing EC website
Create a completely new EC website
What is the website URL?
If you haven't decided yet please enter TBD.
Please provide a general overview of the project and its objectives
(Required)
If there are specific problems you are trying to address please be sure to mention those as well.
Do you have a planned or ideal launch date for the new website?
(Required)
MM slash DD slash YYYY
What approximate budget have you allocated for the project?
(Required)
Section 2 of 5
Features & Functionality
Will the website need to integrate or synchronize with any external systems such as ERP, CRM, marketing automation, or SFA?
(Required)
Yes
No
If you answered yes above please provide the details here.
Please check the box to each EC function or feature your website will require.
(Required)
Bundled Products
Cross Selling
Upselling
Customer Reviews
Free shipping
Product Zoom
Inventory Management
Comments
Currency Converter
Wish List
Size guides
Product Videos
Live Chat
Discount or promo codes
Ordering of free samples
Loyalty or points program
Rich/multivariate product search
Product comparisons
Subscription-based orders
Gift Wrapping / Noshi
Others
Please check the box to each non-EC function or feature your website will require.
(Required)
Responsive (mobile-optimized) design
Contact Form
User registration & management
Configurable shipping options and fees
Website content search
Downloadable products or documents
Multi-lingual content and/or administration
Support for multiple currencies
Blog
FAQs
Surveys
Other
If you require multi-lingual functionality please describe the requirements in detail here.
If multi-currency support is required please specify the required currencies here.
Which, if any, credit cards do you plan to support?
VISA
Mastercard
AMERICAN EXPRESS
JCB
Diner's
Other
Which shipping company or companies do you plan to use?
Where will you warehouse your inventory?
Will the website need to make any documents readily available for printing? If so, which ones?
Please select all planned payment methods
(Required)
Credit Card
Bank Transfer
Apple Pay
Shopify Payments
PayPal
Stripe
Komoju
Combini
COD
Electronic Money
Net banking
Other
Do you have a payment processing service or services in mind already? If not, do you need help identifying and selecting one?
Will the website need to support complex discounting rules and/or multiple customer types? If so, please provide the details here.
What kinds of integration with social media will the website need to support?
Section 3 of 5
Audience & Market
Which of the following best describes the store type?
(Required)
B2C
B2B
B2B and B2C
Describe the website's target audience(s)
(Required)
Will the website be selling only to customers in Japan?
(Required)
Yes
No
If you chose "no" above please provide details here.
How many monthly visitors to the website do you expect?
(Required)
Hundreds
Thousands
10,000 to 50,000
50,000 to 100,000
100,000 to 500,000
Over 500,000
How many orders per day?
(Required)
What is the expected Average Order Value (AOV)?
(Required)
How will new customers find you?
(Required)
How often will your typical customer order from the website?
(Required)
Daily
Weekly
Monthly
Quarterly
Yearly
No fixed frequency of ordering
Other
Section 4 of 5
Products, Content , & Store
Please describe the kinds of products you will sell on the website.
(Required)
Roughly how many SKUs will you offer?
(Required)
What is the average price of the products?
(Required)
How often are products added or updated?
(Required)
Daily
Weekly
Monthly
Seasonally
Other
What kinds of non-product content will the website include?
(Required)
Company overview
Blog
News
Events
Product Support
Usage guides
Explainer Videos
Product Videos
Lookbooks or galleries
Size/fitting guides
FAQs
Testimonials
Press
Investor Relations
Job Postings
Store locator
Recipes
Other
Do you need help with creating or translating website or product content?
(Required)
Yes
No
Maybe
Do you need help with photography or video content creation?
(Required)
Yes
No
Maybe
Section 5 of 5
Post-launch
Will you manage and operate the website yourselves?
(Required)
Yes
No
Maybe
Would you like us to arrange servers and hosting?
(Required)
Yes
No
Other
How do you plan to market and promote the website? Would you like us to manage and/or support these activities?
(Required)
Will you require website support and maintenance services? If so, please specify these requirements in detail.
(Required)
Phone
This field is for validation purposes and should be left unchanged.