Get in Touch
    • User Testing Service:

    Validate your website or app with real users.

    Ensure your website, online store, or app is intuitive, user-friendly, and effective by testing with real participants.
    VIEW TESTING PACKAGES

    Why Do User Testing?

    • Identify usability issues early.
    • Improve conversions and engagement.
    • Reduce redesign costs.
    • Provide evidence for stakeholders.

    User Testing Packages

    Choose from three packages, each with clear methods, participant numbers, and deliverables — from a quick expert review to full moderated research.
    • POPULAR
      PACKAGE A
      Full (Moderated + IA)
      ¥780,000
      • Remote moderated sessions (3–5 users)
      • Information Architecture testing (15–20 users)
      • Click & impression tests
      • Post-task questionnaires
      • Expert heuristic evaluation (in addition to testing)
      • Deliverables: Test plan
      • Deliverables: Full depth Findings & recommendations
      • ★★★ Highest Depth of insight
      • Medium Speed
    • PACKAGE B
      Remote Unmoderated
      ¥380,000
      • Remote unmoderated sessions (5–20 users)
      • Click & impression tests
      • Post-task questionnaires
      • Deliverables: Test plan
      • Deliverables: Summary of Findings & recommendations
      • ★★ Medium Depth of insight
      • Fast Speed
    • PACKAGE C
      Expert Review
      ¥200,000
      • Expert heuristic evaluation
      • Deliverables: Test plan
      • Deliverables: Findings & recommendations from Expert
      • ★ Lowest Depth of insight
      • Fastest Speed
    Contact Us

    Optional Add-Ons

    Expanded Click Testing

    Run larger-scale unmoderated tests (20–40+ participants) on tasks such as first-click tests, impression tests, or preference tests.

    What it offers:

    • A larger sample size means results are statistically more reliable, reducing the chance that insights are just “one-off” behaviors.
    • Heatmaps and click maps from more participants reveal clear patterns of how users interact with your design.
    • Provides stronger evidence for stakeholder buy-in when making design decisions.

    When to use it:

    • If you want high confidence in navigation choices, calls-to-action, or design layouts.
    • When you need to present data-backed validation to management or external stakeholders.

    Extra Participants

    Increase the number of testers in moderated or unmoderated sessions beyond the baseline.

    What it offers:

    • More participants = more diverse perspectives, reducing the risk of bias.
    • In moderated sessions, additional users help uncover edge cases and less common usability problems.
    • In unmoderated sessions, scaling the sample helps you compare sub-groups (e.g., new vs. repeat customers).

    When to use it:

    • If your website has multiple target audiences or complex user journeys.
    • If you want to test different demographics (e.g., younger vs. older users, desktop vs. mobile).

    Testing Scenarios

    SCENARIO 1

    Live Website/Online Store

    • Validate a live site or finished design.
    • Identify usability issues and provide a clear improvement plan.
    SCENARIO 2

    Design & Prototyping

    • User testing at IA, prototype, and beta stages.
    • Ensures the final site is validated by real users before launch.

    Getting Started

    01

    Complete the form below

    02

    Confirm scope and prepare a quote

    03

    Finalize scope and approve quote

    04

    Kick off the project and get to work!

    Request Info or Get a Quote

    Interested in our user testing services?
    Use the form below to tell us a bit about your project. Whether you’re looking for a quote, have a few questions, or would like to set up a quick call, we’ll get back to you shortly with next steps.

    "*" indicates required fields


    Add-ons
    Expanded Click Testing
    Please enter a number greater than or equal to 0.
    Test Subject(s) (Choose all that apply)*
    Services
    5/5

    Services
    5/5